1/Age and driving license

• Minimum age: 21 years old for all car groups except for L and N (must have 25 years old). An additional charge will be required for all drivers less than 25 years old (see extra charges).
• Driving license: Valid driving license issued at least 12 months previously.

The original of the driving license must be presented during the rental pick up.

2/Method of payment

A/Rental payment

Rent on arrival: estimated cost of the rental will be charged when the costumer pick the vehicle up. We would advice paying for your rental with credit cards, cash or leisure's check.

Online payment: If you pay on line,your booking confirmation is your prepaid voucher for the length of rental ; the amount of the voucher only cover what is writing on the voucher. All the extra charges ( do not appear on the voucher) will be paid on arrival.

B/Deposit

A Deposit (equal to the amount of collision and theft protection deductible) will be required at the pick up time.(see amount below)

This deposit has to be necessarily made by credit card . The credit card must be on the name and last name of the first driver.(the name and surname of the driver appearing on the booking confirmation)

If you are not able to provide a guarantee when you will pick up the car, no car will be given and you won't be able to pretend to be refund in case of prepaid payment.

Amount of the excess(collision and theft protection):

(Amount in € TTC)

Avis will not accept the check for the payment of the rental and for the deposit also.

3/ Rates

Rates included

• Unlimited mileage.
• Civil liability and third-party insurance.
• Collision damage waiver and theft protection with a non-waivable excess(LDW).
• V.A.T.

Rates don't include:

• The non-waivable excess or the deductible in case of accident( except if A.L.I subscribed) or stole of the vehicle( In case of a stolen vehicle,if the keys are not returned to AVIS,the full value of the vehicle will be charged to the renter).
• Personnal insurance(PAI).
• Fuel.
• Any damage to the tires,wheel rims.
• Any damage underside of the vehicle.
• Loss of the keys.
• Towing charges except for breakdown.

Please note: Avis card holders (Avis Antilles, Avis Preferred, Avis Club...) can't add up advantages from their cards and promotional rates available on Avis Antilles website.

4/Additionnal charges

Airport surcharge:

An additional charge of 6 euros TTC per day from 1 to 4 days rentals.From 5 days rentals a flat fee of 35 euros . This extra fee will be charge for any rental from the airport.

Extra driver:

Only drivers mentioned on the rental agreement are allowed to drive the AVIS vehicle. Any additional driver must be mentioned when you will pick the car. Fees of 6€ per day maximum 10 days charged will be apply for any additional driver.

Underage driver:

For under 25-year-old drivers, a flat-rate of 8 Euros per day will be charged.

Late arrival:

In the event of late arrival, for any contract established outside agencies opening hours, a fixed amount of 35 euros will be charged per rental.

5/ Special equipment and additionnal insurances

A/ Services

**Baby seats: **9 euros per day with a maximum of 7 days charged.

Child and booster seats (low)": 5 euros per day with a maximum of 7 days charged.

Child and booster seats (High): 7 euros per day with a maximum of 7 days charged.

Delivery or recovery: possibility of delivery or/and recovery at hotel from 100 euros per ridel.

One way fees: If the departure location is different than the return location,an extra fee of 35 euros will be charged.

Fuel prepaid option: You can buy a full tank option when you book your car on our website, and then do not take care about returning the car with a full tank. This option is only available on our website.

Reservation of the vehicle model: with this option, Avis offers you to book the desired vehicle model, for the flat-rate fee per rental of:

• 12 euros for car groups A/B
• 14 euros for car groups C/D/H
• 16 euros for car groups F/G/K
• 18 euros for car groups L/M/O

In case of unavailability, this option will be refunded.

This option is only available on our website.

B/ Additionnal insurance

Avis offers an extra coverage to provides you with an additionnal protection:ALI. By taking this insurance, you won't be charged for the amount of the deductible in case of damages to the vehicle.The amount of this insurance is billed per day an per car groups. This insurance can be subscribed when proceeding your online booking ( Extra coverage named Excess: super cover) or at the pick-up time. Only drivers over 25 years old can subscribe to this insurance (A.L.I).

Amount per day:

(Amount in € T.T.C.)

PAI (extra medical an accidental coverage for driver and passengers): 3 euros per day

Cancellation insurance D-24H: 45 euros. This insurance must be necessarily subscribe at the same time of booking; It will not be able to add this insurance after the booking confirmation.

6/Length of rental

A/ Length

Minimum charges for your rental is 24 hours. For any extra hours, a full day of rental will be charged.

B/ Extension

In the event of an extension, the rate in effect on the day of the extension shall apply. You must inform AVIS Martinique that you wish to extend your car rental.

However, AVIS Martinique reserves the right to refuse the extension of the rental.

Once the extension has been granted by AVIS Martinique, you will be inform about the procedure to be followed. You must go to one of the agencies before the end of his contract in order to regularize it.

Unless an extension is authorised by Avis Martinique, the failure to return the vehicle on the expected return date constitutes a diversion exposing the renter to legal proceedings.

C/ Returning the car

You are supposed to return the car with the full tank (except fuel prepaid option). If not, you will be billed for it. The bill price will be fixed by AVIS station.

The vehicle should be returned during AVIS station opening hours. Any vehicle returned outside the opening hours shall be under the costumer's responsibility. The return hours of the vehicle in order to close the rental agreement and determine the amount of the invoice, will be the hour of the next opening time of the agency.

In case of airport parking lot restitution before agency's opening hours (early flights), airport parking lot fees as well as processing fees of 25€ will be charged.

When you will drop off the car, in case of damage or accident with or without third party including customers which subscribed ALI, processing fees of 65€ will be charged.

7/Cancellation and Refund

A/ Cancellation insurance subscribed:

If the cancellation occurs up to 24 hours before the pick up date, a refund of 100% of the total amount prepaid online will be made minus the costs of «cancellation insurance» (45 euros).

B/ Without the cancellation insurance:

Cancellation more than 30 days before picking up the vehicle: A refund of 100% of the total amount prepaid online will be made less the application fee of 55 euros.

Cancellation 30 to 16 days before picking up the vehicle: A refund of 70% of the total amount prepaid online will be made less the application fee of 55 euros.

Cancellation from 15 to 7 days before picking up the vehicle: A refund of 40% of the total amount prepaid online will be made minus the administrative costs of 55 euros.

Cancellation less than 7 days prior the pick-up date car rental : no refund will be made.

No refund will be made in case of no show at the pick up date.

No refund will be made by AVIS on the rental or options if you decide to return the car earlier or cancel an option.

8/ Right of withdrawal

Article L.221-28-12° of the Consumer Code provides that for contracts for "supply of accommodation services, other than residential accommodation, transport services, car rentals, catering or leisure activities which must be provided on a specific date or period", the consumer does not benefit from the right of withdrawal when he contracts at a distance.

9/ Consumer mediation.

In the event of a dispute not resolved by an amicable solution and having been the subject of a written complaint sent by the consumer client to the company, the consumer has the possibility of seizing the consumer mediator free of charge to which the company belongs, namely the Association of European Mediators (AME CONSO), within one year of the written complaint sent to the company.

Referral to the consumer ombudsman must be made:

• Either by completing the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com.

• Either by mail addressed to AME CONSO, 197 Boulevard Saint-Germain- 75007 PARIS.